The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Comfort
I was pleasantly surprised by the size of the room—it was incredibly spacious, making my stay so much more enjoyable.view full review
Delicious Breakfast
I loved starting my day with the morning coffee and fresh fruit; it truly set a positive tone for each morning.view full review
Exceptional Service
The housekeeping service exceeded my expectations; my room was always spotless and well-maintained.view full review
Perfect Rest
The beds were super comfy, ensuring that I had restful nights and woke up rejuvenated each day of my stay.view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Allergy-free rooms
Lift
ATM/Cash machine
Electric vehicle charging station
Sports & Fitness
Fitness centre
Services
Valet parking
Room service
Laundry
Dry cleaning
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Spa & Leisure
Massage
Room features
Air conditioning
Heating
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
61 Exeter Street,
Boston,
Massachusetts,
United States,
02116,
Massachusetts
Map view
61 Exeter Street,
Boston,
Massachusetts,
United States,
02116,
Massachusetts
City landmarks
Stadium
Fenway Park
1.7
km
139 Tremont St
Boston Common
1.3
km
Park
Boston Public Garden
1.4
km
Market
Faneuil Hall Marketplace
2.4
km
Boston
Freedom Trail
1.6
km
Museum
Museum of Fine Arts
1.8
km
Museum
Museum of Science
2.2
km
Museum
Boston Tea Party Ships & Museum
2.4
km
Museum
Gibson House
1.0
km
Museum
Isabella Stewart Gardner Museum
2.0
km
Aquarium
New England Aquarium
2.7
km
Library
The Mary Baker Eddy Library
940 m
Monument
New England Holocaust Memorial
2.3
km
Monument
Bunker Hill Monument
3.4
km
Public Building
Old State House
2.1
km
Theatre
Boston Symphony Hall
940 m
200 Massachusetts Ave The Mary Baker Eddy Library
The Mapparium
940 m
Cemetery
Granary Burying Ground
1.9
km
Public Building
Boston's Old City Hall
2.4
km
Boston Common
Parkman Bandstand
1.9
km
Nearby
Library
Boston Public Library
210 m
Square
Copley Square
340 m
Church
Trinity Church
410 m
Parking area
Skywalk Observatory
340 m
Tower
John Hancock Tower
540 m
Spa Centre
Newbury Street
160 m
Boston
Back Bay
180 m
Convention Centre
John B Hynes Veterans Convention Center
390 m
815 Boylston Street
Boylston Street
250 m
Boylston Street Copley Square
Statue of John Singleton Copley
260 m
Restaurants
City Table
20 m
65 Exeter St Lenox Hotel
Solas Pub
50 m
710 Boylston Street at Lenox Hotel
City Bar
0 m
65 Exeter St The Lenox Hotel
Stephanie's On Newbury
150 m
190 Newbury Street
Typhoon Asian Bistro
50 m
725 Boylston St
Max Brenner Boston
140 m
745 Boylston St
Xhale
180 m
47 Huntington Ave
Piattini Wine Cafe
240 m
226 Newbury St
The Courtyard Restaurant
180 m
700 Boylston St Boston Public Library
Oak Long Bar + Kitchen
310 m
138 Saint James Avenue
Reviews and Ratings
Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
Quiet
Modern
Limited dining
Poor dining quality
8.0/10
Great
Rooms
8.2
Location
9.3
Service
8.9
Dining
6.7
Guest reviews
8.0/10
based on 13 reviews
9.0
9.0/10based on 1270 reviews
Jay
United States,
October
2024
9.0/10
Rooms
Service
Location
Dining
Facilities
Arthur
United States,
August
2024
10.0/10
Rooms
Service
Location
Dining
Facilities
Robert
United States,
June
2024
6.0/10
Rooms
Service
Location
Dining
Facilities
Louise
United Kingdom,
January
2024
7.8/10
My stay at the hotel was quite a mixed experience. The room was clean and comfortable, providing a good night's sleep, but there were disruptive noises from young guests. The service was exceptional, with incredibly friendly and helpful staff. The hotel's perfect location made it easy to explore the city, but there were some noisy disturbances early in the morning. The dining experience was pleasant, although not exceptional. Overall, a decent stay with some ups and downs.
Rooms
7.0
The room was clean and comfortable despite some noisy disturbances from young guests.
Service
9.0
The staff was exceptionally nice and helpful, adding to the comfort of my stay.
Location
8.0
The hotel's location was exceptional, making it convenient to explore the city easily.
Dining
7.0
The dining experience was pleasant but not outstanding.
Facilities
8.0
The hotel facilities were adequate for a comfortable stay.
Jack
United Kingdom,
December
2023
8.4/10
My stay at the hotel was fantastic. The rooms were spacious, very comfortable, and spotless, making it perfect for my family of 4. The service was excellent, with helpful staff making arrangements and providing directions effortlessly. The location was ideal, close to all main attractions and easy access to transportation. The dining experience was subpar, but the facilities were top-notch.
Rooms
9.0
The rooms had a fireplace and were well-appointed, providing ample room for a family of 4. They were spacious, very comfortable, and spotless.
Service
9.0
The staff were really helpful during my trip, arranging trips and providing useful information. They were excellent and very attentive.
Location
10.0
The hotel's location was perfect for exploring Boston, in a great area of the city with easy access to attractions and transportation.
Dining
5.0
The dining experience was subpar for a hotel of this level, with poor quality and limited options.
Facilities
9.0
The facilities were top-notch, with everything needed for a comfortable stay.
Quiet
Limited dining
Abraham
United States,
December
2023
8.2/10
The hotel was superb, offering large and immaculately clean rooms that were both comfortable and inviting. While it could benefit from small additions like a coffee machine, overall, it was a great stay.
Rooms
8.0
The room was spacious, kept super clean, and very comfortable.
Service
9.0
The service at ground level was top-notch, very helpful, professional, and attentive to every detail.
Location
9.0
The hotel's location near the Prudential Center and Copley Square made it easy for us to explore BackBay and walk to the sites we wanted to see.
Dining
7.0
Although the dining experience, particularly breakfast in their room service, was not up to the level of the hotel's quality, it was acceptable, despite the odd pricing.
Facilities
8.0
The hotel offers excellent facilities for a comfortable stay.
Eileen
United States,
November
2023
7.8/10
The hotel offered a mix of positives and negatives. The rooms, though spacious with a full-sized bathroom and packed with all the little extras for a pleasant stay, appeared tired. On the bright side, the welcoming service made my boys happy, and the location was ideal for both my travel needs and a five-star Boston experience. The dining experience fell short in terms of timeliness and quality, but I look forward to returning to The Lenox. Overall, a comfortable stay with some room for improvement.
Rooms
7.0
The rooms were quite tired in appearance despite being comfortable and well-equipped with extras like complimentary tea, coffee, and water daily.
Service
9.0
The service was very friendly and accommodating, especially when I requested a room change away from the elevator.
Location
9.0
The location was perfect for sleeping, offering everything within walking distance with easy access to Boston North Station and a beautifully Christmas-decorated hallway with a 'homey' ambiance.
Dining
6.0
The dining experience was somewhat lacking in choice, particularly in fruit options, and the service left something to be desired. However, I am excited to dine at The Lenox on my next visit.
Facilities
The facilities ticked the boxes but felt in need of sprucing up to match the comfort level of the rooms.
Terry
United Kingdom,
September
2023
7.8/10
The hotel rooms were spotless and very comfortable, albeit a bit small. The staff was friendly and accommodating, making the stay enjoyable. The location was excellent, near key attractions but with some noise disturbances. The dining options were good but not exceptional. Overall, a pleasant stay with great value for money.
Rooms
8.0
The rooms were spotless and very comfortable but a bit small.
Service
9.0
The staff were very friendly and accommodating throughout the stay.
Location
8.0
The hotel's location was excellent, near key attractions but with some noise disturbances.
Dining
7.0
The dining options were good but not exceptional.
Facilities
7.0
The hotel facilities were adequate for a comfortable stay.
Cleanliness
Small rooms
Mary
United Kingdom,
August
2023
8.6/10
I had a wonderful stay at this hotel. The rooms were amazingly wonderfully clean and beautifully appointed, creating a peaceful atmosphere. The service was top-notch with friendly staff who went above and beyond to make our stay special. The location was perfect, surrounded by great dining options and within easy reach of attractions. The dining experience was a bit below par, but it didn't overshadow the overall fantastic experience.
Rooms
9.0
The rooms were amazingly wonderfully clean, comfortable, well-appointed, peaceful, and beautiful.
Service
9.0
The service was exceptional with friendly and helpful staff who made our stay memorable.
Location
10.0
The hotel's location was perfect, within easy walking distance of bars, restaurants, and the metro, making our stay lovely.
Dining
6.0
The dining experience was a bit underwhelming, not matching the quality of the hotel, but it's not a deal-breaker.
Facilities
9.0
The facilities were top-notch, offering everything we needed for a comfortable stay.
Clean
Subpar dining
David
United Kingdom,
August
2023
8.6/10
The hotel rooms are oversized and beautifully decorated, priced appropriately for the quality. They were ready upon my arrival, very comfortable, and filled with all the little extras that enhance a hotel stay. The complimentary tea, coffee, and water each day were a very nice touch. The service was memorable as the staff remembered my family from years ago, welcomed us daily, and were highly accommodating. The location is fantastic, a short walk from great restaurants and shops. The dining experience was alright but not at the level expected for the hotel's quality. Overall, a stay filled with positives and a few minor drawbacks.
Rooms
9.0
The rooms were very comfortable, full of extras, and beautifully decorated.
Service
9.0
The service was helpful, accommodating, and welcoming.
Location
10.0
The location is fantastic, near great dining and shopping areas.
Dining
7.0
The dining was good but not exceptional considering the hotel's quality.
Facilities
8.0
The facilities were good overall.
Evelyn
United Kingdom,
July
2023
8.6/10
The hotel offers luxurious and beautifully appointed rooms with great amenities that are spacious, comfortable for multiple guests, and free of noise issues. The service is extremely accommodating and courteous, enhancing the guest's stay. The location is perfect for shopping, dining, and sightseeing, offering a fantastic experience. The dining options are expansive, but the quality can be lacking at times. The facilities are well-maintained and enjoyable, contributing to a pleasant stay overall.
Rooms
9.0
The rooms were so comfortable and provided plenty of space.
Service
9.0
The staff was all so welcoming, accommodating, and friendly, adding to the great guest experience.
Location
10.0
The location is fabulous for shopping and sightseeing, making it convenient for various activities.
Dining
7.0
The dining experience, while expansive, can sometimes have poor quality offerings.
Facilities
8.0
The facilities are kept in good condition and contribute to a pleasant stay.
Stanley
United States,
July
2023
9.2/10
I was pleasantly surprised by the lovely view of Phili's skyline from my room for no extra charge. The room itself was amazing; a very comfortable king-size bed, fireplace, couch, and desk exceeded my expectations.
Rooms
9.0
The room was fantastic with a wonderful view of Phili's skyline at no extra charge. The king-size bed, fireplace, couch, and desk made my stay incredibly comfortable.
Service
9.0
The service was top-notch, from advising on restaurants and nearby activities by the fireplace to excellent assistance from the staff. I felt very comfortable, unlike in most branded hotels.
Location
10.0
The location is just perfect for exploring most of Boston downtown. It's within walking distance of Newbury street and the public garden, adding up to a truly excellent city break experience.
Dining
9.0
The dining experience was out of this world with good quality, fresh ingredients. Whether dining out or enjoying a meal in my room, the food was exceptional.
Facilities
9.0
The facilities were superb and enhanced my stay. Everything from the room amenities to room service and valet parking was top-notch.
Richard
United Kingdom,
May
2023
7.4/10
The hotel location is fantastic, close to Newbury Street with great dining options and convenient access to popular attractions. The rooms were comfortable, though the bathrooms needed more attention. The cooling system could be quicker, and the rooms felt a bit cramped for my liking.
Rooms
7.0
The rooms, while comfortable, could have used more attention, especially in the bathrooms. Cooling took longer than preferred. The room felt a bit cramped.
Service
8.0
The service was top-notch and the staff were amazing. They provided great service and were attentive to regular customers. However, they seemed to overlook new guests at times.
Location
9.0
The hotel's location is excellent, being close to Newbury Street, Fenway, and many dining options. The area is beautiful to walk around, and the proximity to the T station is a big plus.
Dining
6.0
The dining options were a bit disappointing for the hotel's quality, though the prices were reasonable. The food quality could be improved to match the hotel's standards.
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